Terms of Service

1. Acceptance

By using civyxiq.com, you represent that you are at least 18 years old and have the legal capacity to enter into this Agreement. If you are using the Site on behalf of a business or other entity, you represent that you have authority to bind that entity to these Terms.

2. About CivyxIQ

CivyxIQ LLC is a trade software company that develops intelligence, proposal, and workflow platforms for contractors, manufacturers, and service businesses. We operate the civyxiq.com marketing website and a growing portfolio of software products including PermitSleuth, SolarProjeX, SunProjeX, AquaProjeX, VoltSignalPro, PropertyIQ, ViolationRadar, and other products that may be added from time to time.

3. Scope of These Terms

These Terms apply to your use of the civyxiq.com website and, unless a product-specific agreement states otherwise, all CivyxIQ products and services. By accessing or using any CivyxIQ product, you agree to these Terms. CivyxIQ may supplement these Terms with product-specific terms for individual products; in the event of a direct conflict, the product-specific terms control for that product.

4. Permitted Use of the Site

You may use the Site for lawful purposes only. You agree not to:

• Copy, scrape, mirror, or redistribute Site content without our written permission.
• Use the Site to develop a competing product or service.
• Reverse engineer, decompile, or attempt to derive source code from any part of the Site.
• Interfere with or disrupt the Site, including through automated requests, denial of service attacks, or attempts to bypass security.
• Submit false, misleading, or fraudulent information through any contact form, demo request, or signup form.
• Use any data mining, robots, or similar data gathering and extraction tools.

5. Intellectual Property

All content on the Site, including text, graphics, logos, images, software, and design elements, is owned by or licensed to CivyxIQ LLC and is protected by copyright, trademark, and other intellectual property laws. You receive no license or right to use any of our trademarks, trade names, or branding without our prior written permission.

6. Marketing Statements and Forward-Looking Information

Statements on the Site about product features, capabilities, performance, results, customer outcomes, savings, lead generation potential, conversion rates, or future development plans are illustrative only. They are not contractual commitments and do not guarantee any specific outcome. Beta features, planned features, and waitlisted products may change, be delayed, or be discontinued without notice.

7. Third-Party Links and Services

The Site may contain links to third-party websites, services, or resources. We do not control these third parties and are not responsible for their content, privacy practices, or terms. Your dealings with any third party are solely between you and that third party.

8. Disclaimers

Information on the Site is for general informational purposes only and does not constitute legal, financial, tax, regulatory, or professional advice. You should consult qualified professionals before making decisions based on Site content.

9. Limitation of Liability

10. Indemnification

You agree to defend, indemnify, and hold harmless CivyxIQ LLC and its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses, including reasonable attorneys' fees, arising out of or in any way connected with your access to or use of the Site, your violation of these Terms, or your violation of any third-party right.

11. Termination

We may suspend or terminate your access to the Site at any time, without notice, for any reason, including violation of these Terms. Sections that by their nature should survive termination, including intellectual property, disclaimers, limitation of liability, indemnification, dispute resolution, and general provisions, shall survive.

12. Modifications to These Terms

We may modify these Terms at any time by posting a revised version on the Site. The revised Terms are effective when posted. We will update the Effective Date above. For material changes, we will use commercially reasonable efforts to provide additional notice. Your continued use of the Site after the effective date constitutes acceptance of the revised Terms.

13. Governing Law

This Agreement and any dispute or claim arising out of or in connection with it shall be governed by and construed in accordance with the laws of the State of Florida, without regard to its conflict of law principles. The United Nations Convention on Contracts for the International Sale of Goods does not apply.

14. Dispute Resolution and Binding Arbitration

Informal Resolution

Before filing any claim, you agree to first contact us at legal@civyxiq.com and attempt to resolve the dispute informally for at least 30 days.

Binding Arbitration

Any dispute, claim, or controversy arising out of or relating to this Agreement, the Service, or the relationship between you and CivyxIQ LLC that is not resolved informally shall be resolved exclusively through final and binding arbitration administered by the American Arbitration Association (AAA) under its Commercial Arbitration Rules. The arbitration shall be conducted in Orlando, Florida, or by video conference at the arbitrator's discretion. Judgment on the award rendered by the arbitrator may be entered in any court of competent jurisdiction.

Class Action Waiver

The arbitrator shall not consolidate more than one party's claims and shall not preside over any form of representative or class proceeding. If this class action waiver is found unenforceable, then the entirety of the arbitration provision shall be null and void.

Exceptions

Either party may bring an individual action in small claims court. Either party may seek injunctive or other equitable relief in the state or federal courts located in Seminole County, Florida for any actual or threatened infringement, misappropriation, or violation of intellectual property rights or confidentiality obligations.

Opt Out

You may opt out of this arbitration agreement by sending written notice to legal@civyxiq.com within 30 days of first accepting this Agreement. Your notice must include your name, account email, and a clear statement that you wish to opt out of arbitration.

Venue for Non-Arbitrable Disputes

For any dispute not subject to arbitration, the parties consent to the exclusive jurisdiction of the state and federal courts located in Seminole County, Florida.

15. General Provisions

Entire Agreement

This Agreement, together with any policies referenced herein, constitutes the entire agreement between you and us regarding the Service and supersedes all prior agreements and understandings.

Severability

If any provision of this Agreement is held invalid or unenforceable, the remaining provisions shall remain in full force and effect.

No Waiver

Failure to enforce any right or provision shall not constitute a waiver of such right or provision.

Assignment

You may not assign this Agreement without our prior written consent. CivyxIQ LLC may assign this Agreement without restriction, including in connection with a merger, acquisition, reorganization, or sale of assets.

Force Majeure

Neither party shall be liable for any failure or delay in performance due to causes beyond its reasonable control, including acts of God, natural disasters, war, terrorism, civil unrest, government action, labor disputes, internet or utility outages, third-party service failures, or pandemic.

Notices

Notices to CivyxIQ LLC must be sent in writing to legal@civyxiq.com. Notices to you may be sent to the email address on file with your account.

Relationship of the Parties

Nothing in this Agreement creates a partnership, joint venture, agency, or employment relationship between the parties.

Headings

Section headings are for convenience only and have no legal effect.